Things to know before you arrive.
Navigating an unfamiliar hospital environment can be overwhelming, especially when your child's health is your biggest concern.
We understand that your family wants to make the best use of time. It might help to have clear directions and information about important areas in the hospital before you arrive. You’ll see we’ve provided parking directions, dining options, and other noteworthy services and locations that may lessen any confusion once you’re here.
Directions, locations and details to help you plan ahead.
Would a Personal Guided Tour Help? Just Ask.
Our Child and Family Life team will tour the hospital with your family and introduce the activities available.
Yes, we love having visitors!
All visitors must check in at the Information Desk in the lobby. After you sign in and receive your badge, we can help direct you to the unit you’ll be visiting.
Don’t forget to show us your parking garage ticket so we can validate it for you.
Secchia CarePartners Program
Recognizing there are children who live with a complex health situation and need ongoing medical care, we offer the Peter and Joan Secchia CarePartners Program.
This program was designed for families managing these health challenges who travel long distances or make multiple trips to the hospital while carting medical equipment alongside their child. The goal was to streamline and take the stress out of scheduling and attending multiple Care Team appointments.
Learn how skilled medical coordination, streamlined communication and a relaxing and spacious lounge inside our hospital helps these families feel grounded, prioritized and cared for.
If your child requires the care of three or more specialty providers who work at Helen DeVos Children’s Hospital or are affiliated with our hospital, you may qualify for this program.
