Symptoms guide
Use the symptoms guide table below to help determine the best care option for you.
| Symptoms / Conditions | Virtual Urgent Care | Primary Care | Walk-in Clinic / Urgent Care | Emergency Department |
|---|---|---|---|---|
|  |  | 
|  |
Abdominal pain (moderate) |
|  |  |
|
Abdominal pain (severe) |
|
|
|  |
Allergies (seasonal), hives, or allergic reaction (minor) |
 |
| (except retail) |
|
Asthma | | | |
|
Asthma attack (severe/inhaler not working) |
|
|
| |
Back pain | | | |
|
Bladder and urinary tract infections (UTIs) | | | |
|
Broken bones (minor)* |
| | (except retail) |
|
Broken bones (severe, exposed bone) |
|
|
| |
Burns (minor) | | | |
|
Burns (severe) |
|
|
| |
Chest pain |
|
|
| |
Congestion (sinus) | | | |
|
Cough | | | |
|
Cuts/wounds (minor) |
| | (except retail) |
|
Cuts/wounds (severe, deep or won’t stop bleeding) |
|
|
| |
Dizziness |
|
| (except retail) |
|
Earaches or swimmer’s ear | | | |
|
Eye infections/pink eye | | | |
|
Fever | | | |
|
Fever over 104 degrees (adult) |
|
|
| |
Headaches/migraines | | | |
|
Heart attack symptoms (chest pain with sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting) |
|
|
| |
Heartburn | | | |
|
Nausea | | | |
|
Rashes or other skin issues | | | |
|
Seizures |
|
|
| |
Severe body/head injury or trauma |
|
|
| |
Sinus problems | | | |
|
Shortness of breath |
|
|
| |
Sore throat | | | |
|
Sprains and strains* | | | |
|
Stroke symptoms (sudden dizziness, numbness or paralysis, difficulty speaking, loss of consciousness) |
|
|
| |
Vaginal irritation | | | |
|
Vomiting (minor) | | | (except retail) |
|
Vomiting (severe or throwing up blood) |
|
|
| |
Wheezing or shortness of breath |
| | |
|
| Symptoms / Conditions | Virtual Urgent Care | Primary Care | Walk-in Clinic / Urgent Care | Emergency Department |
|---|---|---|---|---|
| | |
| |
Abdominal pain (moderate) |
| | |
|
Abdominal pain (severe) |
|
|
| |
Allergies (seasonal), hives, or allergic reaction (minor) |
|
| (except retail) |
|
Asthma | | | |
|
Asthma attack (severe/inhaler not working) |
|
|
| |
Back pain | | | |
|
Bladder and urinary tract infections (UTIs) | | | |
|
Broken bones (minor)* |
| | (except retail) |
|
Broken bones (severe, exposed bone) |
|
|
| |
Burns (minor) | | | |
|
Burns (severe) |
|
|
| |
Chest pain |
|
|
| |
Congestion (sinus) | | | |
|
Cough | | | |
|
Cuts/wounds (minor) |
| | (except retail) |
|
Cuts/wounds (severe, deep or won’t stop bleeding) |
|
|
| |
Dizziness |
|
| (except retail) |
|
Earaches or swimmer’s ear | | | |
|
Eye infections/pink eye | | | |
|
Fever | | | |
|
Fever over 104 degrees (adult) |
|
|
| |
Headaches/migraines | | | |
|
Heart attack symptoms (chest pain with sensation or pain radiating into jaw, teeth, shoulder or back; or palpitations with dizziness; or shortness of breath, sweating and/or nausea or vomiting) |
|
|
| |
Heartburn | | | |
|
Nausea | | | |
|
Rashes or other skin issues | | | |
|
Seizures |
|
|
| |
Severe body/head injury or trauma |
|
|
| |
Sinus problems | | | |
|
Shortness of breath |
|
|
| |
Sore throat | | | |
|
Sprains and strains* | | | |
|
Stroke symptoms (sudden dizziness, numbness or paralysis, difficulty speaking, loss of consciousness) |
|
|
| |
Vaginal irritation | | | |
|
Vomiting (minor) | | | (except retail) |
|
Vomiting (severe or throwing up blood) |
|
|
| |
Wheezing or shortness of breath |
| | |
|
*From the list above, our specialized Orthopedic Urgent Care will see conditions related to bones, joints, ligaments, tendon, muscles, and nerves.